We'd love to hear from you.

Contact any of our regional offices, or provide your information in the form below.


19425 E. Broadway
Spokane Valley, WA 99016


Phone: 509.241.3555

Tri-Cities Office

6223 W Deschutes Ave Suite #309
Kennewick, WA 99336


Phone: 509.735.9322

Warranty & Claims

Your Viking Home includes a limited warranty by an outside company, Residential Warranty Company (RWC). New home owners will receive a sample book of all the items covered by RWC. Feel free to contact us for questions about your warranty.

COVID-19 UPDATE: March 24, 2020

To Our Valued Homeowners and Partners:

In light of the unfolding COVID-19 events across the globe and our country, our main concern is the health and well-being of our Viking team members, our homeowners, partners, and the communities we serve.

With Governor Inslee’s stay-at-home order issued Monday evening, March 23, 2020, it has been determined by the Building Association of Washington “BIAW”, which is the state level Builder Association, that homebuilding has been deemed an “Essential Business” in Washington State and as such we will not be required to shut down Wednesday evening. All construction will proceed, business as usual.

To ensure good practice of social distancing, however, our offices, Design Center and all model homes are now closed for the next two weeks, or until the order is lifted. With that said, we remain committed to our current and future homeowners. Our office staff will continue working from home. Buyers with Design Center meetings scheduled over the next two weeks or until the stay-at-home order is lifted, will be given the option to conduct a virtual meeting. If you are one of those meetings, our Design Center Expert will be in contact with you to confirm a virtual meeting or to reschedule for a later date.

Furthermore, with the continuation of business, we will still be accepting contracts on available inventory. While our model homes are closed, all of our agents are still available to connect with virtual visits (FaceTime, Skype, WhatsApp), phone calls, texts or by email. Additionally, all of our homes, floor plans, and products can be viewed online with interactive floor plans, photos, and 3D tours.

Lastly, we will continue to assist with non-emergency Warranty matters via the website, phone, text, or email; however, all in-person communication will be suspended during the stay-at-home order.  Any delay in inspection or completion of Warranty items resulting from these restrictions will not impact your Warranty coverage. Should you have a Warranty request, please fill out the form on the Service Request page on our website under the MORE tab and the appropriate team member will contact you as soon as possible to assist. If you have a warranty emergency, please call the Emergency Contact(s) provided in your homeowner’s folder at the Buyer’s Orientation.

We appreciate your understanding and look forward to building a stronger community with all of you.

Be safe.

Service Request

REQUIRED: Please provide your ADDRESS and PHONE NUMBER so that we can appropriately respond to your claim. Failure to provide this information may lead to our inability to process and respond to your claim.


Fill out the following form for a service request. Provide a brief detail regarding your claim, in addition to any photos, as necessary.

(Hold shift to select multiple photos)

What Our Clients Are Saying

"...Our final opinion on Viking Homes is that your crew did an outstanding job on our new home. I've been in the industry for 25 years now and will say that Derek is one of the best superintendents that I have yet to work with."
- Dan & Jennifer Miller
"This was our first home-building experience and I just wanted to thank everyone at Viking who helped us along the way! It has been so fun watching things progress. Every sub we met was professional, nice to our kids (some even let them "help") and excited for us to see their work. It has been a fun experience for us and we love our beautiful, new home and the neighborhood surrounding it. Thanks again!"
- Jon and Brynne
"Viking finished ahead of schedule and my home is even more beautiful than I ever dreamed it would be... and I dreamed about this home for a very long time!"
- Tamara Kemper
"You have built three fine homes for Sandy and me in the last twenty years in different price ranges...Last month, we moved into the new home you built for us. As always, the quality is there and we are confident that everything is as it should be. Thank you for another great Viking home - which is a compliment to you."
- Jim P.