We'd love to hear from you.

Contact any of our regional offices, or provide your information in the form below.


19425 E. Broadway
Spokane Valley, WA 99016


Phone: 509.241.3555

Tri-Cities Office

6223 W Deschutes Ave Suite #309
Kennewick, WA 99336


Phone: 509.735.9322

Warranty & Claims

Your Viking Home includes a limited warranty by an outside company, Residential Warranty Company (RWC). New home owners will receive a sample book of all the items covered by RWC. Feel free to contact us for questions about your warranty.


To Our Valued Homeowners and Partners:

As the continuous unfolding of COVID-19 events take place across the globe and our country, our main concern is the health and well-being of our Viking team members, our homeowners, partners, and the communities we serve.

All construction has been proceeding, business as usual.  However, to ensure good practice of social distancing, our offices, Design Center and all model homes are BY APPOINTMENT ONLY.  We continue to assist with warranty service request matters submitted through this website or email.  Any delay in inspection or completion of warranty items resulting from these restrictions will not impact your warranty coverage. 

If you have a service request emergency, please call the Emergency Contact(s) provided in your homeowner’s folder at the Buyer’s Orientation. 

 We appreciate your understanding and look forward to building a stronger community with all of you.

 Be safe.

Warranty Service Request Form

ALL FIELDS ARE REQUIRED. Failure to provide this information may lead to our inability to process and respond to your claim. 

Please provide a brief description of each item in your claim, in addition to any photos, as necessary.

(Hold shift to select multiple photos)

What Our Clients Are Saying

"...Our final opinion on Viking Homes is that your crew did an outstanding job on our new home. I've been in the industry for 25 years now and will say that Derek is one of the best superintendents that I have yet to work with."
- Dan & Jennifer Miller
"This was our first home-building experience and I just wanted to thank everyone at Viking who helped us along the way! It has been so fun watching things progress. Every sub we met was professional, nice to our kids (some even let them "help") and excited for us to see their work. It has been a fun experience for us and we love our beautiful, new home and the neighborhood surrounding it. Thanks again!"
- Jon and Brynne
"Viking finished ahead of schedule and my home is even more beautiful than I ever dreamed it would be... and I dreamed about this home for a very long time!"
- Tamara Kemper
"You have built three fine homes for Sandy and me in the last twenty years in different price ranges...Last month, we moved into the new home you built for us. As always, the quality is there and we are confident that everything is as it should be. Thank you for another great Viking home - which is a compliment to you."
- Jim P.