"amazing experience, no stress at all..."
"I'm a first time home owner - this is my very first home, as well as the only home I've ever built. It was an amazing experience, no stress at all... except for that I was so anxious to have it done. Viking finished ahead of schedule and my home is even more beautiful than I ever dreamed it would be...and I dreamed about this home for a very long time!!!! I still walk around most days, completely blown away that this is MY house - IT'S GORGEOUS!!! The entire process was so easy that I really can't understand why everyone says that buying and/or building a home is one of the most stressful experiences you can go through. So I want to say THANK YOU FROM THE BOTTOM OF MY HEART to Viking....I really couldn't be happier and I plan on living in this house for the rest of my life."
- Tamara Kemper, January 2016
"we love our beautiful, new home..."
"This was our first home-building experience and I just wanted to thank everyone at Viking who helped us along the way! It has been so fun watching things progress. Every sub we met was professional, nice to our kids (some even let them "help") and excited for us to see their work. It has been a fun experience for us and we love our beautiful, new home and the neighborhood surrounding it. Thanks again!"
- Jon & Brynne
"we couldn't be happier with the results..."
"You have built three fine homes for Sandy and me in the last twenty years in different price ranges - and that's why I'm writing this letter. We spend six months a year in Idaho. The homes you have built for us in the past were constructed during the months we were not in the state. While here, we would work with your excellent crew (architect, inspector and co-ordinator). We then would have to leave to go to our residence out of state. Being 2,000 miles away, anything in question would have to be dealt by phone or video with your co-ordinator.
As a consumer, we couldn't be happier with the results you gave us each and every time. There may have been a few small items on the "punch list" after we moved in to the new house, but all were always attended to in a timely fashion. We knew we could depend on you, your word, and your employees to see that all was to our satisfaction.x2028x2028Last month, we moved into the new home you built for us. As always, the quality is there and we are confident that everything is as it should be.
Thank you for another great Viking home - which is a compliment to you."
- Jim P.
"ahead of schedule!"
"I wanted to thank you and your team for building such a beautiful home for the homebuyers. Lyle did a great job at the walk through and there were only minor things that needed some touchup work.
Overall they were very happy with the home and the process, it just got a bit tense at the end when it became clear that things weren't going to come together for their move to coordinate with their vacation time and the scheduled moving truck. These things are impossible to predict and no one can deny that all of us were working hard to help them and make things happen with the earlier closing date. Thanks to you, Mandi, Bob, Lyle, Kristi @ SCT, and everyone else who got the job done ahead of schedule!"
- Peggy McCartney, John L. Scott Real Estate
"always meet or exceed expectations..."
"To Warranty Department,
The plumbers were out the same day and a week later we got a call to come out to re-skin under the cabinet. (something we weren't expecting.) Ya'll have been great to deal with and always meet or exceed our expectations. Thanks!!!!"
- Aimee McPhee
"job well done!"
"We started our process with Viking Homes because we had a short time line due to unexpectedly selling the home we lived in. Who can turn down a full cash sale right? We got the ball rolling and began to move forward. At the beginning there were some challenges and points of major frustration that almost made us back out. Once we hit a point where it was in the control of Derek, everything smoothed out and there was great progress right away and continually to this date.
We watched as it come together every day. I spent a lot of time out there just to see how things were coming together and had the ability to have that one on one time to know how things were going. It gave us pretty good feeling knowing your crew and knowing that they had things under control. I know as an owner it is nice to get good or bad feedback so you can adjust as needed all around.
Our final opinion on Viking Homes is that your crew did an outstanding job on our new home. I've been in the industry for 25 years now and will say that Derek is one of the best superintendents that I have yet to work with. He is definitely on his game at all times of the day. I honestly cannot tell you the last time I spoke with a super and they could provide me with an answer to every question I had on the spot. Top notch guy right there! To the point and back to making things happen all within minutes.
One other employee you have that we must compliment is Steven. I came in to look around one day as he was blue taping for touch ups and had the chance to get to know him as well over the next few days. I can truly appreciate his attention to detail as we do drywall in custom homes and large commercial. That kid is amazing at what he does and a huge asset to your company in my opinion. If they ever made a blue tape trophy, he should be the first to receive one. I watched him over those few days and he walked our home as if it was his own and that means a lot us. He is one sharp guy!
We are very excited to be moving into our amazing new Viking Home! Viking Homes did an outstanding job for us! Thank you to you and your amazing Tri-Cities crew! Job well done! "
- Dan & Jennifer Miller
"where do we begin to say thank you?"
"To all our friends at Viking,
Where do we begin to say thank you?
The home you built for us is exactly what we were hoping for. We've never had a home built before, and we were a little nervous about it. But, all along, we kept seeing professional people who had an incredible work ethic and who cared about the home being built for us. Every time we'd drive by and say hi, the men were always so kind and respectful. I hope you make this "thank you note" available to them all. Again, thank you all!"
- Joe and May K.
"i can't think of a time that i have received a more satisfactory response."
"Thank you for the prompt response at Viking and Dew Drop to my request. Dew Drop sent someone up to check it out that very day. They found that my concerns were accurate and came back the following day to repair it.
Again thank you for the response to our sprinkler issue. I can't think of a time that I have received a more satisfactory response."
- Mike Aubrey